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PostPosted: Wed Apr 25, 2012 11:06 am 
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BeGraphic Add-in - How to do to display it.pdf [814.91 KiB]
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The problem:

When opening a file already set by BeGraphic, the BeGraphic Add-in does not appear.

The cause:

This is due to a problem of Microsoft Office. One or more instances (processes) of Excel are open, even if there is no Excel file open.

The solution:

Use one of the two solutions (you can download both solutions from the attached file)


      1. Open the Task Manager
        a. Way 1:
          a1. Ctrl+Alt+Del or Ctrl+Alt+Suppr
          1-Sol1- a1.jpg
          1-Sol1- a1.jpg [ 85.75 KiB | Viewed 24356 times ]

          a2. Select "Start Task Manager"
          2-Sol1- a2.png
          2-Sol1- a2.png [ 83.16 KiB | Viewed 24356 times ]

        b. Way 2:
          b1. Right-click on the Windows taskbar
          b2. On the menu, select " Start Task Manager"
          3-Sol1- b1 & b2.jpg
          3-Sol1- b1 & b2.jpg [ 33.89 KiB | Viewed 24356 times ]

      2. At the top of the window "Windows Task Manager", select the tab "Processes“

      3. On the column "Image Name":
        a. Locate all the instances "EXCEL.EXE"
        b. For stopping them:
          b1. Select an instance
          b2. Bottom right, press the "End Process"
        c. Repeat the manipulation for each instance
      4-Sol1- 2 & 3 & a b b1 b2 c.jpg
      4-Sol1- 2 & 3 & a b b1 b2 c.jpg [ 102.14 KiB | Viewed 24356 times ]

      4. Now, open your Excel file set by BeGraphic. The Add-in BeGraphic will be present
    4-Sol1- 4.jpg
    4-Sol1- 4.jpg [ 85.89 KiB | Viewed 24356 times ]


      1. Hiding the Add-in BeGraphic
      1-Sol2- 1.jpg
      1-Sol2- 1.jpg [ 94.82 KiB | Viewed 24356 times ]

      2. On the Excel menu, click on "File"
      3. On the File menu, select "Options"
      2-Sol2- 2 & 3.jpg
      2-Sol2- 2 & 3.jpg [ 50.54 KiB | Viewed 24356 times ]

      4. On Excel Options window:
        a. On the left menu, click on "Add-Ins"
        b. At the bottom, on the combo box "Manage", select "COM Add-ins"
        c. Press the button "Go..."
      3-Sol2- 4.jpg
      3-Sol2- 4.jpg [ 157.73 KiB | Viewed 24356 times ]

      5. On COM Add-Ins window:
        a. Unchecked "BeGraphic Pro for Excel"
        b. Press the button "OK”
      4-Sol2- 5.jpg
      4-Sol2- 5.jpg [ 30.6 KiB | Viewed 24356 times ]

      6. Repeat the same procedure (2. To 5.) And recheck the box "BeGraphic Pro for Excel"
      7-Sol2- 6.jpg
      7-Sol2- 6.jpg [ 31.55 KiB | Viewed 24356 times ]

      7. You should find to appear in the Add-BeGraphic
    8-Sol2- 7.jpg
    8-Sol2- 7.jpg [ 85.15 KiB | Viewed 24356 times ]

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