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The problem:
When opening a file already set by BeGraphic, the BeGraphic Add-in does not appear.
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The cause:
This is due to a problem of Microsoft Office. One or more instances (processes) of Excel are open, even if there is no Excel file open.
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The solution:
Use one of the two solutions (you can download both solutions from the attached file)
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SOLUTION 1:
- 1. Open the Task Manager
- a. Way 1:
- a1. Ctrl+Alt+Del or Ctrl+Alt+Suppr
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1-Sol1- a1.jpg [ 85.75 KiB | Viewed 24696 times ]
a2. Select "Start Task Manager"
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2-Sol1- a2.png [ 83.16 KiB | Viewed 24696 times ]
or
b. Way 2:
- b1. Right-click on the Windows taskbar
b2. On the menu, select " Start Task Manager"
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3-Sol1- b1 & b2.jpg [ 33.89 KiB | Viewed 24696 times ]
2. At the top of the window "Windows Task Manager", select the tab "Processes“
3. On the column "Image Name":
- a. Locate all the instances "EXCEL.EXE"
b. For stopping them:
- b1. Select an instance
b2. Bottom right, press the "End Process"
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4-Sol1- 2 & 3 & a b b1 b2 c.jpg [ 102.14 KiB | Viewed 24696 times ]
4. Now, open your Excel file set by BeGraphic. The Add-in BeGraphic will be present
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4-Sol1- 4.jpg [ 85.89 KiB | Viewed 24696 times ]
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SOLUTION 2:
- 1. Hiding the Add-in BeGraphic
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1-Sol2- 1.jpg [ 94.82 KiB | Viewed 24696 times ]
2. On the Excel menu, click on "File"
3. On the File menu, select "Options"
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2-Sol2- 2 & 3.jpg [ 50.54 KiB | Viewed 24696 times ]
4. On Excel Options window:
- a. On the left menu, click on "Add-Ins"
b. At the bottom, on the combo box "Manage", select "COM Add-ins"
c. Press the button "Go..."
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3-Sol2- 4.jpg [ 157.73 KiB | Viewed 24696 times ]
5. On COM Add-Ins window:
- a. Unchecked "BeGraphic Pro for Excel"
b. Press the button "OK”
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4-Sol2- 5.jpg [ 30.6 KiB | Viewed 24696 times ]
6. Repeat the same procedure (2. To 5.) And recheck the box "BeGraphic Pro for Excel"
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7-Sol2- 6.jpg [ 31.55 KiB | Viewed 24696 times ]
7. You should find to appear in the Add-BeGraphic
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8-Sol2- 7.jpg [ 85.15 KiB | Viewed 24696 times ]